Shipping policy

Effective Date: July 1, 2025

Thank you for shopping with House of Khalaqa!

As a digital store, we specialize in downloadable knitting patterns. Please review our shipping policy below:

🧶 Digital Products Only

All items in our store are digital downloads — no physical products will be shipped.

After completing your purchase, your knitting pattern(s) will be delivered instantly via email to the address you provided at checkout.
You will also see a download link on the order confirmation page after payment is completed.

Instant download — usually within a few minutes of purchase.
If you do not receive your file within 10 minutes, please:
- Check your spam/junk folder
- Ensure your email address was entered correctly
- Contact us at [Insert your email] for help

If you experience issues accessing your digital files or need assistance:

Since our products are digital, they are available for purchase worldwide, with no shipping delays, duties, or customs fees.

We currently do not sell or ship physical goods. Any updates to this policy will be posted on this page.